Virtual Learning Environment

Supporting student accommodations in the virtual learning environment

Students on a Zoom call

Do you have students in your class for whom you’ve received an accommodation letter?

Student Disability Services will continue to provide academic accommodations and services to students who are registered with our office and will continue to accept applications for services. Students are encouraged to email their SDS counselor directly should they anticipate needing additional accommodations based on virtual instruction. There are also a number of resources and guidance for instructors on the SDS website as well.

ITS is working closely with SDS to help streamline the transition of accommodations from face-to-face to the virtual environment. The following individuals are able to assist students and faculty with these specific accommodations: 

Deaf students vary in communication preferences, and accommodations change across settings and context. When classes move from in-person to online, expect changes in accommodations as well. Accommodations for synchronous (everyone online at the same time) versus asynchronous (at your own pace) style courses will also vary. Students who normally use sign language interpreters should continue to communicate course information, changes, needs, and/or concerns to [email protected]. Instructors, please be sure to coordinate with SDS and the ASL interpreter as appropriate to ensure continuity of instruction. The ASL interpreters will be able to provide valuable insight on how best to support our Deaf and Hard of Hearing students.

LIVE (Synchronous):

  • Requires remote captioning.
  • If live, it is best to use Zoom.
  • Zoom requires a link where the instructor (host) accepts the Captioner.
  • Click on closed caption and assign someone to caption which should be already be in place, coordinated with SDS.
  • Once assigned, the Captioner can join the meeting remotely and control the captioning capabilities in real-time.

SELF-PACED (Asynchronous):

  • Students can access the class on Canvas for assignment deadlines and studying at their own pace.
  • Students follow instructions on how to complete assignments and how to submit assignments.
  • There may also be chat rooms for students to interact through online discussion posts.
  • There may also be videos which will need to be Captioned prior to posting.
  • This option does not have a need for remote Real-time Captions.

The Test Accommodation Center (TAC) provides space and resources to provide approved accommodations for classes offered here at SDSU.

TAC has provided guidance on adding extended-time for exams. For more complex examinations, students and faculty are encouraged to coordinate together on an appropriate solution.

For any questions, please reach out to Amanda Berke, Test Accommodation Coordinator ([email protected]), or the Test Accommodation Center ([email protected]).

The Accessible Technology Center provides support for students with approved accommodations for use of Accessible Technology for their classes offered here at SDSU. For any questions, please reach out to [email protected].

Encourage students to communicate regularly as needed with their SDS counselor. Students should continue to communicate concerns and/or needs directly to their SDS counselor throughout the remainder of the semester.

If students are unsure of who their counselor is, they should email any requests to [email protected]. Please note, any requests may require a follow-up phone or virtual meeting with their counselor.

Currently, students may schedule virtual meetings with our counselors via SDS Connect. WorkAbility IV, TRIO SSS, and the High Tech Center will also continue services and you may contact the respective offices to schedule meetings or request services. These meetings will potentially be held in a virtual capacity, please be sure to email the offices for further guidance.